PorchTunes account help

Account and data deletion

You may request deletion of your PorchTunes account and the personal and creative information associated with it.

How to request deletion

1. Email support@martinsvc.com from the email address connected to your PorchTunes account.
2. Use the subject line PorchTunes account deletion request.
3. Tell us whether you signed in with email, Google, or Facebook. Do not send your password, access token, payment-card information, or parental PIN.
4. Complete the identity-verification step we send to the account's verified email address.

What happens next

After identity verification, PorchTunes will deactivate the account and delete eligible account information and retained creative content according to the timeframes in the Privacy Policy. We will confirm when the request has been completed.

Limited payment, tax, consent, security, fraud-prevention, dispute, enforcement, backup, or legal records may be retained when reasonably required. Those records are restricted to the applicable purpose and are not kept as an active PorchTunes profile.

Facebook sign-in

If you used Facebook to sign in, this request removes the PorchTunes account and eligible PorchTunes data. You may also remove PorchTunes from Facebook's Apps and Websites settings to revoke Facebook's authorization.